NEEDS HELP SERVICES — Allow us the opportunity to support you in managing your life efficiently
PASS gives seniors and families a live, personal concierge by phone — whether you live independently, with family, or in a senior living community. Groceries, rides, prescriptions, appointments, and daily logistics are handled by real people.
PASS is available directly to seniors and families, and it can also be offered through senior living communities as a resident amenity.
Use PASS when you or a loved one needs practical help coordinating everyday life without learning another app or chasing multiple providers.
Individual memberships include live phone support for everyday coordination requests.
Senior living communities can make PASS available as a premium amenity for residents while reducing daily logistics requests for staff.
Community programs are month-to-month, with no long-term contract and 30 days notice.
Partnership setup: PASS handles setup, resident onboarding, family introductions, and service training.
Billing model: $50 per enrolled resident per month, billed through the community program.
Staff impact: Residents call PASS for routine coordination, so your team can stay focused on care, hospitality, and operations.
Our trained reps coordinate the services seniors need — start to finish. No app required, no confusing handoffs, and no need to manage every vendor alone.
Instacart, Walmart, DoorDash — we place and track orders on your behalf.
Uber, Lyft, GoGoGrandparent, Veyo — medical appointments, errands, family visits.
We contact the pharmacy, arrange pickup or delivery, and track every refill.
Coordinate caregivers, home health aides, and companion services through vetted agencies.
We book hair, nail, and spa appointments — finding availability and confirming the details.
Wag!, Rover, VetSource — dog walks, sitters, and vet prescription delivery arranged for you.
Senior move managers, downsizing support, and home listing coordination when the time comes.
If you need it, PASS helps coordinate it. Our reps are trained to find solutions — not excuses.
Getting help is simple. PASS keeps the process phone-based and personal, whether the service starts with an individual family or a senior living community.
Tell PASS what kind of support is needed and whether the service is for an individual, family, or community.
PASS collects the key details, preferred vendors, family contacts, delivery notes, and communication needs.
From groceries and rides to refills and appointments, a live PASS rep coordinates the request and follows through.